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Whilst the Delkevic sales counter and showroom are still closed to the public until further notice, we continue to process online and mail order sales and are dispatching as normal. However, we are currently experiencing a high volume of orders which has impacted on some lines of products. This is closely monitored and website stock status amended to inform you the best we can.
Please place orders via our website as this will be more informative for you with order status updates as well as being easier and quicker for us to process.
If all items on your order are in our stock and you are in the UK, you can still expect to receive your order (in most cases) within 24 hours. This will be longer if you are outside of the UK and/or your order contains temporarily out of stock parts. We are constantly running production of our most popular lines and we endeavour to replenish stocks without too much delay.
Should you place an order for something which is out of stock, but has an ‘In Stock’ status on our website, you WILL be notified as quickly as possible where we will offer an alternative or give you the option to leave your order pending or cancel if preferred. Any enquiries made via our website will be responded to, however, please allow 48 hours for a response and please do not resend emails or call with an enquiry for which you have already emailed.
Please check out our facebook page; facebook.com/Delkevic for more frequent updates
Thank you for your continued support and understanding during these unprecedented times, the Delkevic team