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UK Delivery Estimations:
If You Order
Monday - Friday before 4pm
Next Day (Working Days Only)*
Monday - Thursday after 4pm
Day After tomorrow (working days only)*
Friday after 4pm, Saturday or Sunday
Please note that it is not a guaranteed next day service: whilst the overwhelming majority (over 99%) of parcels will arrive to these schedules, there may be problems with the occasional order that prevent it being despatched in time for next day delivery.
Please note delivery to the following postcode prefixes can take longer:
AB, GY, KW, IV, IM, PA, PH
The couriers will attempt to obtain a signature or leave the parcel in a safe place like a neighbours. If they are unable to do this, a calling card will be left to inform you of the attempted delivery. Couriers will generally make two attempts of delivery, after this time it will be your responsibility to collect the parcel from the local delivery depot near you. Delkevic Ltd accept no responsibility for any costs involved when collecting parcels from couriers.
World Delivery Estimations:
Zone 1 Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland, Austria, Denmark
3 - 5 Working Days
Zone 2 Croatia, Czech Republic, Iceland, Italy, Slovakia, Spain, Estonia, Finland, Montenegro, Norway, Hungary, Poland, Portugal, Serbia, Slovenia, Sweden, Greece, Latvia, Lithuania, Romania
4 - 7 Working Days
Zone 3 USA, Canada, Australia, Africa, South America
Up to 10 Working Days
**Please note that a PID (Personal ID) Number is required for orders to Norway**
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:
Delkevic LTD are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied or ordered) parts.
Please advise Delkevic LTD of any problems with shortages or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.
On any non stock special order item we reserve the right to charge a deposit of 100GBP or 50% of order value to the customers credit/debit card, which is non returnable in the event of cancellation, based upon the customers implicit instructions to order the goods on their behalf.